
Frequently Asked Questions
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1. What Is the Lead Time?
In general 15-30 days. Samples are typically 3-7 days.
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2. Can I Get A Sample?
Of course, our stock sample is free, you just need to pay a shipping cost. If you want to customize your own samples before placing an order, pls contact our team, this may involve sample fees and it can be refunded after bulk orders.
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3. Do You Provide Label or Logo Custom Service?
Yes, your brand info can be printed/sewn/embroidered on the product.
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4. What File Format Should l Send for Printing?
Pls send us vector files, in AI/PDF/PNG are all ok.
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5. What’s Your MOQ?
Low MOQ. Suggest 50-100pcs which is more cost-effective, but that’s not mean you can’t order below 50pcs.
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6. Can l Get a Discount if l Order a Large Quantity?
Sure, the more quantity, the better the price.
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7.What‘s Your Payment Term and Shipping?
Payment terms: Paypal,T/T, L/C etc.
Shipping: International express, air freight, sea freight etc.